Accessibility Statement

Last updated: April 22, 2026

InteliVoice is committed to ensuring our website and services are accessible to all users, including those with disabilities. We work to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Our Commitment

We believe that everyone deserves equal access to information and services. We are continuously working to improve the accessibility of our website and AI phone agent platform.

Measures We Have Taken

• Sufficient color contrast ratios across all text and UI elements (minimum 4.5:1)
• Keyboard-navigable interface throughout the website
• Alt text on all meaningful images
• Semantic HTML structure for screen reader compatibility
• Responsive design that works across all screen sizes and devices
• No auto-playing media or flashing content
• Focus indicators visible on all interactive elements

Known Limitations

While we strive for full accessibility, some areas of our platform may not yet fully meet all standards. We are actively working to identify and address these areas. If you encounter any issues, please let us know.

AI Phone Agent Accessibility

Our AI phone agent is designed to be natural and easy to use for all callers, including those with speech differences or hearing impairments. Features include:

• Patient, unhurried conversation pace
• SMS follow-up option for all callers who prefer text
• Human escalation available at any point during a call
• No background music or competing audio during calls

Feedback and Contact

If you experience any accessibility barriers on our website or with our service, we want to hear from you. Please contact us at hello@intelivoice.io and we will respond within 2 business days.

Formal Complaints

If you are not satisfied with our response, you may contact the relevant accessibility authority in your jurisdiction.